SharePoint Online
Troubleshooting SharePoint Online Issues When working to resolve problems in SharePoint Online, the first steps are to identify the root cause of the issues and collect diagnostic data to analyze. Review any error messages or codes that appear to gain insights into what system or functionality is failing. Check the Office 365 service health pages…
Identifying the Core Issue When issues arise in SharePoint Online without access to the Unified Logging Service (ULS) logs, identifying the root cause can be challenging. However, through systematic testing and observation, the core problem can usually be uncovered. Common SharePoint Online issues that may occur without log access include page loading errors, incorrect permissions,…
Identifying Common Issues SharePoint Online is a robust and feature-rich platform, but issues can still arise that impact end users. Some of the most frequent issues that users face include: Failed workflows – Workflows may fail due to permissions errors, timeouts, or logic issues. Understanding the cause of workflow failures is critical. Permission denied errors…
Why SharePoint Online ULS Logs Are Inaccessible Unified Logging Service (ULS) logs in SharePoint Online contain detailed diagnostic information about operations within the SharePoint platform. However, unlike on-premises SharePoint deployments where administrators have direct access to view and manage these logs, SharePoint Online ULS logs are not readily accessible due to permission restrictions and their…
Diagnosing the Core Issue Universal Logging System (ULS) logs record detailed diagnostic trace information about operations within SharePoint Online. These logs provide critical troubleshooting data for administrators investigating issues in the SharePoint platform. However, Microsoft restricts direct access to ULS logs in SharePoint Online due to security and privacy reasons. This forces administrators to seek…
The Problem of Broken Links from URL Changes One of the most common issues that arises when making changes to SharePoint site structures and URLs is the dreaded “404 – Page Not Found” error. Users who have bookmarked old URLs or have links from various sources suddenly find themselves facing broken links rather than the…
Improving User Experience with SharePoint URL Rewrites The URLs that provide access to content and applications within SharePoint significantly impact the end-user experience. Excessively long and complex URLs containing messy query strings or exposed metadata can frustrate users, reduce adoption of solutions, and hamper productivity. With thoughtful URL rewrite rules, organizations can craft clean URL…
Upgrading SharePoint Environments As companies increasingly rely on SharePoint sites, libraries, and lists to manage content and power collaboration, they eventually reach a crossroads where the legacy SharePoint deployment lags behind business needs. Upgrading to a modern SharePoint infrastructure can provide greater scalability, improved compliance and security, better integration with Office 365, and an enhanced…
Identifying Performance Bottlenecks Pinpointing performance bottlenecks is a critical first step when troubleshooting SharePoint farms under heavy load. Monitoring tools provide visibility into which components are under stress by tracking metrics like request rates, response times, CPU and memory usage. Analyzing usage patterns, load tests and scaling user simulations determine where scaling is needed. Robust…
Understanding SharePoint Security Risks in the Cloud As organizations move their SharePoint environments to the cloud, they expose their data to new threats. Cloud-based SharePoint instances face risks including data breaches, compromised accounts, denial-of-service attacks, misconfigured storage, and vulnerabilities stemming from the multi-tenant nature of cloud platforms. Data breaches remain one of the most significant…